Knowledge is power.
Power is sharing knowledge.
OUR SERVICES
Consultancy
“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires” William Arthur Ward n.d.
The purpose of consultancy is to encourage and teach you how to think critically and creatively and aim for professional and personal growth.
Services we offer:
Initial Meeting:
Discussion of the scope of problems and provide early-stage recommendations for future steps.
Organisational Assessment and Analysis:
Conduct a thorough assessment of organisational culture, structure, and dynamics to identify factors contributing to high staff turnover.
Use qualitative and quantitative research methods, such as surveys, interviews, and focus groups, to gather data from current and former employees.
Employee Engagement and Satisfaction Surveys:
Design and implement surveys to measure employee satisfaction, engagement, and morale.
Analyse the survey data to identify key areas of concern and potential improvements.
Training and Development Programs:
Develop and deliver customised training programs focused on areas such as conflict resolution, communication skills, cultural competence, and stress management. All programs are able to be designed specific to your individual organisational needs.
Provide leadership training to help managers and supervisors support their teams more effectively.
Workplace Culture and Climate Improvement:
Facilitate workshops and focus groups to address workplace culture issues.
Develop strategies to create a more inclusive, supportive, and positive work environment.
Policy and Practice Recommendations:
Review existing policies and practices related to hiring, onboarding, performance management, and employee recognition.
Provide recommendations for changes or enhancements to support better retention.
Support Systems and Well-being Programs:
Design and implement employee support programs.
Provide resources and training on self-care and burnout prevention.
Customised Retention Strategies:
Develop tailored retention strategies based on the specific needs and challenges of the organisation.
Implement ongoing evaluation processes to monitor the effectiveness of these strategies and make adjustments as needed.
Social Research
“To discover not prove” Dr Esha Lovrić.
If you have a specific problem your team is facing, or if you want to understand the strengths and weaknesses of your organisational culture, we suggest social research. This route enables a more precise and focused opportunity to figure out what is happening and mainly what is needed to improve your services. The research process is designed to be collaborative, transparent, and tailored to your goals. We are experts at designing and conducting this research. Just tell us the problem and we will figure out the rest.
For those interested in the research process this is what we do:
Step 1: Define the objectives
We will work closely with you to understand your objectives. We will ask questions to understand the context, background, and goals of the research as well as help you identify the key members that need to be involved.
Step 2: Design the research methodology (methods to conduct the research)
We will recommend and design either a quantitative or qualitative methodology or a combination of both. Quantitative methods: e.g., surveys, observations, content analysis. Qualitative: e.g., interviews, focus groups, content analysis, observations. We will consider the size of the problem, your organisation, and the timeline for the project and design a methodology that fits.
Step 3: Develop research instruments
The next step is to choose tools to collect the data. We may design surveys, focus group guides, and interview protocols. We will ensure questions are designed to elicit the information needed to answer the research objectives.
Step 4: Conduct the research
We will survey people, and interview or observe participants. We will ensure ethical research standards which include confidentiality, and participant rights.
Step 5: Analyse the data
We will use the appropriate statistical data analysis tools or qualitative analysis methods. We will identify and record key patterns, trends, differences, anomalies, and correlations.
Step 6: Report the findings
We will break down the findings and results so it is clear, concise, and makes sense. We will use graphs, tables, and visuals as well as written summaries and easy-to-understand reports to illustrate patterns and trends.
Step 7: Recommendations
We will provide clear recommendations based on these results and we can then work with you to develop a plan on how to use the insights gained from the research.
Training & Education
“Intelligence plus character - that is the goal of true education” Martin Luther King Jr.
Customised Training Programs: After an initial needs assessment or the social research process, we develop and deliver training programs that address your organisation's specific needs. We offer both general modules and workshops that cover a range of competencies required when working in the human services sector or we tailor bespoke programs as required.
We Offer Inclusive and Culturally Relevant Workshops: Recognising the rich cultural heritage of diverse groups, we design workshops that invite diverse knowledge and perspectives into the training process. These sessions foster a culturally aware environment and enhance the learning experience
Continuous Support and Evaluation: Our commitment extends beyond initial training. We provide ongoing consultancy, regular check-ins, and performance evaluations to ensure the effectiveness of our programs. This continuous support helps to fine-tune strategies and sustain improvements over time.